Your Data Stays Yours
We built diamon toto around your privacy. Every account detail, payment record and gaming session is encrypted and protected under strict data-handling standards. When you open an account...
What We Collect and Why
When you join diamon toto, we collect your name, email, phone number and payment details to verify your identity and process deposits through DANA, OVO, GoPay and QRIS. We also track your gaming activity, session history and account balance to deliver your lobby, calculate rewards and detect fraud. All data is stored on encrypted servers in supported regions where local law permits.
We never sell your information to third parties. Your data is used only to run your account, honour your payouts and improve our platform security.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Us
Email Support
Send privacy concerns to our data team at [email protected]. We respond within 24 hours and can explain how your data is stored, processed or deleted.
Live Chat
Open the chat widget in your account dashboard to ask about data retention, payment security or account deletion. Our team is available during lobby hours.
Account Settings
Review your stored information, update contact details or request a data export directly from your account privacy panel. Changes take effect immediately.
How We Protect Your Privacy
SSL Encryption
All data transmitted between your device and our servers uses 256-bit SSL encryption. Your login credentials, payment details and gaming records are never visible in transit.
PCI Compliance
We meet Payment Card Industry standards for handling DANA, OVO, GoPay and QRIS transactions. Third-party auditors verify our security protocols annually.
Data Minimisation
We collect only the information needed to run your account and process payouts. Unnecessary data is deleted after 90 days unless you request longer retention.
Access Controls
Only authorised staff can view your account data, and only when required to resolve disputes or investigate fraud. All access is logged and audited.
Breach Response
If we detect unauthorised access to your account, we notify you within 24 hours and freeze your balance until you confirm your identity and reset your password.
Retention Policy
We keep your account data for as long as your account is active. After closure, we retain records for 7 years to comply with local financial regulations in supported regions.
Privacy Standards Across Our Platform
| Casino Lobby | Your live dealer session data is encrypted and deleted 30 days after the session ends. Table history remains in your account for payout verification. |
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| Slot Rooms | Spin records and feature-round outcomes are stored for 90 days to support dispute resolution. RNG audit trails are kept for 2 years. |
| Sportsbook Markets | Bet slips and settlement records are retained for 7 years to meet tax and regulatory requirements in Indonesia and supported regions. |
| Payment History | DANA, OVO, GoPay and QRIS transaction logs are encrypted and stored for 7 years. Your payment method details are tokenised and never stored in plain text. |
| Account Profile | Your name, email and phone number are encrypted at rest. You can update or delete these details anytime from your account settings. |
| Device & Location | We log your IP address and device fingerprint to detect fraud and prevent account takeover. This data is deleted 90 days after your last login. |
| Communication Records | Support chat transcripts and email exchanges are kept for 2 years to resolve disputes and improve our service. You can request deletion anytime. |